Frequently Asked Questions
Online Wisconsin Insurance Continuing Education
State Requirements Questions
What are the Continuing Education requirements?
Click here for detailed information regarding the continuing education requirements.
Who do I contact if I have questions about my CE requirements?
Contact the Wisconsin Office of the Commissioner of Insurance at (800) 236-8517 or http://oci.wi.gov/
An agent look-up feature is available at: https://ociaccess.oci.wi.gov/ProducerInfo/PrdInfo.oci
Course and Registration Questions
Are the courses approved for credit?
Yes, all of our courses are approved for credit. Below is our approval information:
Addressing Auto Coverage Issues (57346)
Business Continuity – Now and Later (57347)
Ethics for the Insurance Professional (57348)
Explaining Annuities to Your Clients (57349)
Gift of Charitable Planning (57366)
Homeowner’s Policy (57350)
Journey to Success: Serving the Small Growing Business (57364)
Personal Umbrella Policy (57365)
Understanding Long Term Care (57367)
Understanding the Business Owner’s Policy (57368)
What is the cost of the course(s) and what methods of payment are accepted?
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, and American Express).
Is it secure to send my credit card information over the internet?
Yes. We use a secure site since credit card transactions are very sensitive in nature.
What is your refund policy?
Hondros Online students who complete an enrollment agreement and purchase an online class may cancel within 5 calendar days after the date of enrollment. Students will provide notification in writing of cancellation to Hondros Online.
Hondros Online shall promptly refund in full all tuition and fees paid pursuant to the enrollment agreement. Such refund shall be made no later than thirty days after cancellation.
How do I get a username and password? What do I use it for? What should I do if I forget it?
During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either e-mail a Student Services Associate or call 1-866-84LEARN.
Can I take the course from various locations and computers?
Our courses are set up for students to access their courses from any computer that is compatible.
How does a course work?
You take the course at your own pace and on your own time. You can take
the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back on the page that you had been taking. (Please note: if you exit the course during a quiz or final examination your scores will not be recorded.)
How long will it take me to complete a course?
Each course has been approved for a specific number of hours. Depending on the pace at which you review the course, it may take you less or more time to complete the course.
How long do I have access to the course?
You have access to the course for 1 year from the date of purchase.
Can I use the course for review when I'm done?
Yes, you have access to the course for 1 year from the date of purchase.
Can I print any of the course material for future reference?
No. The course is entirely online, so you are unable to print any course materials.
Can I have college credit for CFP online courses?
Online courses have not been approved for CFP credit.
Who do I contact if I have questions about the courses?
For questions/comments/concerns, please contact us at:
Call 1-866-84LEARN or e-mail a Student Services Associate.
Monday-Friday, 6:00 pm-11:00 pm ET
Weekend, 12:00 pm-6:00 pm ET |
